Irth Digtix v44 Release Notes: June 4, 2025

VERSION: 44.0.0

WHAT'S NEW:

Offline Mode

Version 44 of DigTix introduces Offline Mode, allowing users to work seamlessly without an internet connection. Key highlights include:

• Uninterrupted Access: Users can view and update tickets, time clock data, and other cached content even during connectivity loss.

• Automatic Sync: Changes made offline sync automatically once a stable internet connection (≥512 Kbps down / 256 Kbps up) is restored.

• Local Storage: The app uses browser cache to store static, configuration, and dynamic data.

• Mode Switching: An intelligent background service detects internet stability and prompts users to switch between Online and Offline modes.

• Permissions & UI: User roles and permissions remain consistent; unsupported features are hidden/disabled in Offline Mode.

• Data Integrity: Offline actions are timestamped locally and synced to the cloud with conflict resolution upon reconnection.

• Time Clock & Ticket Sync: Offline entries for time and work orders are merged intelligently, with optional GPS tagging if available.

Requirements:

• Offline Mode must be enabled by support.

• Users must be logged in before losing connectivity.

• Minimum 100MB of free browser storage is needed.

• Only field and hourly users are supported.

WHAT'S IMPROVED:

• Dark Mode:

  • Users can now switch between Light and Dark display modes via Profile Settings for improved visual comfort in low-light environments.

• UI Refreshes:

  • Login Page (SSO) now displays individual SSO provider links for better clarity and flexibility.

• Notification Dialog:

  • Button text updated to "Dismiss"

  • Improved readability and optimized spacing

  • Phone number validation added

• Map Enhancements:

  • User preferences for Infrastructure and External Map Sources are now retained.

  • Ticket markers adjust color based on basemap and are now centered within rendered polygons.

  • Ticket polygons are now visible in Follow-Up views.

  • Map markers on Work Order Grid dynamically adjust based on basemap when 'Color By' is set to 'None'.

• System Notifications:

  • Reminders now show “System Notification” as sender.

  • Users are informed if a break ends in another browser session.

• Time-Related Enhancements:

  • Default Service Date/Time set to current date.

  • Elapsed break time now includes seconds.

  • Approver names now shown in time clock entry details.

  • Timesheet edit notifications clearly indicate added break entries.

• Admin Features:

  • “User’s Name” column added to Time Clock Entries.

  • Locate Request Timers added to One Call Centers page.

  • ‘None’ User Group now displays user count and user list.

• Bulk Operations:

  • Bulk updates are now limited to 50 work orders at a time to ensure performance and integrity.

WHAT'S FIXED:

• Inconsistent Scroll Button: Resolved an issue where an unintended scroll-down button appeared randomly on application pages, causing UI inconsistencies.

• iPhone Display in Portrait Mode: Fixed a bug where the grid view was missing and unscrollable on iPhones in portrait orientation; iPads were unaffected.

• Custom Form Field Positioning: Corrected the placement of custom form field values in form names to reflect the configured order.

• Break Time Warning Message: Fixed incorrect warning shown when ending breaks between 30–31 minutes; now triggers only when under 30 minutes.

For more step-by-step instructions and details about the feature, please refer to the Irth DigTix Release Note v44 PDF attached.

DID YOU KNOW?

Our Irth Support team launched the Digtix Support Portal earlier this year. Information such as future Release Notes will be communicated through this portal. If you have not already done so, we encourage you to register using the URL below.

Portal URL: https://digtixsupport.irthsolutions.com/

To receive notification when future Release Notes are posted:

Navigate to the portal using the above URL

Select: Digtix Forums

Choose: Release Notes (or any desired forum)

Click “Follow” (when new items are posted, you will receive notification)

By following these steps, individuals across your company can self-serve whether they would like to receive future notifications. We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.

If you have questions about the schedule, please reach out to: digtixsupport@irthsolutions.com

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