Irth Digtix v40 Release Notes: November 15, 2024

Posted 8 days ago by Chris Dawson Shared w KW - KT

C
Chris Dawson Shared w KW - KT Admin

VERSION: 40.0


WHAT'S NEW:

  • User Roles Page: A centralized "User Roles" page replaces "User Group Permissions" and "User Groups" for easier role management.
  • User Groups Page: A new "User Groups" menu simplifies user management by organizing users into groups. Each user has a "home" and "current" group, with options for temporary overrides. This update replaces the previous User Groups page.
  • Diagram Page: Enhanced diagram options in "Map Mode" and "Blank Mode" are added to "Locates," "Incident," and "Follow-up" sections.
  • One Call Center Page Redesign: Integrated design merges OCC Priority Mappings with a streamlined layout.
  • Location Details: Latitude and Longitude now accessible on the Details page.


WHAT'S IMPROVED:

  • Bulk Update for Work Item Fields: Simplified bulk editing for fields like Codes and Notes.
  • Improved Attachment Access: Attachments open in a new tab for easier access in relevant sections.
  • Map Details Dialog: Compact and repositioned for improved accessibility.
  • Enhanced User Group Functionality: "Initial" and "Final User Groups" fields are now available in ticket grids for improved incident management, with "Incident" grids showing only "Final User Groups."
  • Version Display: Version numbers for UI and API are now shown in the account menu.


WHAT'S FIXED:

  • Ticket Service Time Validation: Users may no longer submit service start / end times which are in the future.

  • Custom Forms Deletion: Users can now successfully delete custom forms in both grid view and attachments.

  • Locate Grid Saved Views: Saved views in Locate grid now correctly display tickets with map view.

  • CDC Code Display: CDC codes now display properly within tickets.

  • Activity Code Accuracy: Each activity code now displays its correct, assigned billable code.

  • Filter Overlap: Filter descriptions no longer overlap with the refresh button.

  • Image Uploads: Image uploads, even in bulk, complete without stalling.

  • Grid Navigation: Returning to the grid directs users back to their last accessed ticket.

  • Infrastructure Colors: Updates to infrastructure colors now save reliably.

  • Ticket Link Redirection: Links correctly direct users to the latest ticket version.

  • Reassign Tickets: The full list of users is now displayed in the reassign side sheet.


For more details on the enhancements and features, please refer to the Irth DigTix Release Note v40 PDF attached.


DID YOU KNOW?

Our Irth Support team launched the Digtix Support Portal earlier this year.Information such as future Release Notes will be communicated through this portal.If you have not already done so, we encourage you to register using the URL below.


Portal URL: https://digtixsupport.irthsolutions.com/


To receive notification when future Release Notes are posted:

Navigate to the portal using the above URL

Select:Digtix Forums

Choose: Release Notes (or any desired forum)

Click “Follow”(when new items are posted, you will receive notification)

By following these steps, individuals across your company can self-serve whether they would like to receive future notifications.We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.

If you have questions about the schedule, please reach out to: digtixsupport@irthsolutions.com


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