Add "responded" as a filter item.

Posted 6 months ago by Nguyen, Tuan

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Nguyen, Tuan

Can "responded" be added in the filter?  This way, a technician can sort for tickets that he has not responded to yet in the app and not have to scroll through the whole list to look for tickets he has not responded to.

2 Votes


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Ashley Roseboro posted 10 days ago Admin

Hi Chris and Tuan,


We are working to have this feature designed in a future release. We will be sure to notify you as this item continues through the development process.

0 Votes

C

Chris Young posted 3 months ago

Totally agree. Also show if in "Ongoing" on summary screen.

1 Votes

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