Can "responded" be added in the filter? This way, a technician can sort for tickets that he has not responded to yet in the app and not have to scroll through the whole list to look for tickets he has not responded to.
2 Votes
2 Comments
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A
Ashley Roseboroposted
10 days ago
Admin
Hi Chris and Tuan,
We are working to have this feature designed in a future release. We will be sure to notify you as this item continues through the development process.
0 Votes
C
Chris Youngposted
3 months ago
Totally agree. Also show if in "Ongoing" on summary screen.
Can "responded" be added in the filter? This way, a technician can sort for tickets that he has not responded to yet in the app and not have to scroll through the whole list to look for tickets he has not responded to.
2 Votes
2 Comments
Ashley Roseboro posted 10 days ago Admin
Hi Chris and Tuan,
We are working to have this feature designed in a future release. We will be sure to notify you as this item continues through the development process.
0 Votes
Chris Young posted 3 months ago
Totally agree. Also show if in "Ongoing" on summary screen.
1 Votes
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