Announcements may be distributed to alert DigTix users of unsafe conditions, provider reminders, and support team communication. New announcements will appear when DigTix is loaded and must be acknowledged by each user.
Figure 1: Announcement Display upon Loading of DigTix
Announcements are managed via the new "Announcements" section within the DigTix Administration page. They may be issued immediately or scheduled into the future. After an announcement is issued, DigTix keeps track of who has seen and acknowledged the announcement.
Figure 2: Announcement Definition and Acknowledgement Tracking
CONTRACT LOCATOR RISK SCORES
Similar to excavators and in-house locators, DigTix now maintains a risk score for third party contract locators.
A locate request's risk score may be impacted by the contract locator that completes the locate request. Damage prevention dispatchers and managers can use this information to assign high risk excavation jobs to their best performing locators in order to reduce risk and avoid damages. Follow ups such as evaluations, patrols, or site visits may also be warranted for high risk jobs.
Contract locators and their risk scores may be managed via the "Contract Locator Registry" section of the DigTix Administration page.
Figure 3: Contract Locator Risk Scores
Risk scores may be overridden on a case by case basis in the "Risk Score Override" field if extraordinary circumstances are identified.
NOTE: DigTix's predictive risk score model is constantly improving. Stay tuned for more exciting improvements in upcoming releases!
We've included separate documentation on risk scores in our Support and Knowledge Base Portal. You can view this document directly by clicking here.
MAP NOTE EMAIL ALERTS
Users may (optionally) notify team members of map notes as they are created or updated. Such notes may be useful when hazardous situations are discovered in the field or corrections are needed, fostering communication and improving safety for field users.
Figure 4: Alerting Team Members of Map Notes
If out-of–date GIS data or prints are discovered, the appropriate internal team can be alerted of corrections which need to be made, and where.
Figure 5: Map Note Alerts are Delivered via Email Distribution Lists
Map notes may be added by "long clicking" the map for 3 seconds. Distribution lists are defined via the "Email Distribution Lists" section of the Administration page.
CUSTOM VIEW ENHANCEMENTS
When saving a custom view, new pieces of information are saved with that view:
The map base layer (satellite imagery, street maps, etc).
The "Color By" option (Priority, Proximity, Response Due, etc).
When recalling the saved view, the map base layer, color by, and label by options will be restored to the same state they were when the view was saved.
MISC
- Added the "Flags" field to the DigTix Enterprise BI Suite (beta).
- Follow up creation is now included in the history summary for locate requests.
ANNOUNCEMENTS
Announcements may be distributed to alert DigTix users of unsafe conditions, provider reminders, and support team communication. New announcements will appear when DigTix is loaded and must be acknowledged by each user.
Figure 1: Announcement Display upon Loading of DigTix
Announcements are managed via the new "Announcements" section within the DigTix Administration page. They may be issued immediately or scheduled into the future. After an announcement is issued, DigTix keeps track of who has seen and acknowledged the announcement.
Figure 2: Announcement Definition and Acknowledgement Tracking
CONTRACT LOCATOR RISK SCORES
Similar to excavators and in-house locators, DigTix now maintains a risk score for third party contract locators.
A locate request's risk score may be impacted by the contract locator that completes the locate request. Damage prevention dispatchers and managers can use this information to assign high risk excavation jobs to their best performing locators in order to reduce risk and avoid damages. Follow ups such as evaluations, patrols, or site visits may also be warranted for high risk jobs.
Contract locators and their risk scores may be managed via the "Contract Locator Registry" section of the DigTix Administration page.
Figure 3: Contract Locator Risk Scores
Risk scores may be overridden on a case by case basis in the "Risk Score Override" field if extraordinary circumstances are identified.
NOTE: DigTix's predictive risk score model is constantly improving. Stay tuned for more exciting improvements in upcoming releases!
We've included separate documentation on risk scores in our Support and Knowledge Base Portal. You can view this document directly by clicking here.
MAP NOTE EMAIL ALERTS
Users may (optionally) notify team members of map notes as they are created or updated. Such notes may be useful when hazardous situations are discovered in the field or corrections are needed, fostering communication and improving safety for field users.
Figure 4: Alerting Team Members of Map Notes
If out-of–date GIS data or prints are discovered, the appropriate internal team can be alerted of corrections which need to be made, and where.
Figure 5: Map Note Alerts are Delivered via Email Distribution Lists
Map notes may be added by "long clicking" the map for 3 seconds. Distribution lists are defined via the "Email Distribution Lists" section of the Administration page.
CUSTOM VIEW ENHANCEMENTS
When saving a custom view, new pieces of information are saved with that view:
Figure 6: New Custom View Options
When recalling the saved view, the map base layer, color by, and label by options will be restored to the same state they were when the view was saved.
MISC
- Added the "Flags" field to the DigTix Enterprise BI Suite (beta).
- Follow up creation is now included in the history summary for locate requests.
- Performance improvements.
- Minor miscellaneous improvements and bug fixes.
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