DigTix v2.31 Release Notes (Critical Assets, Automated Follow Ups, User Preferences, and more!)
Posted
8 months ago
by John Gayness
J
John GaynessAdmin
CRITICAL ASSET SCOPE AND RISK
Underground infrastructures and assets may now be designated as "Critical" through the "Infrastructure Types" section of the Administration page.
Figure 1: Infrastructure Types Critical vs Non-Critical
Designating infrastructures as critical provides DigTix the ability to determine if critical assets are in the scope of a locate request. This allows DigTix users to efficiently identify and prioritize high-impact locate requests.
As with all locate request fields, the new "Critical Infrastructure Close" field can be filtered, sorted, hidden, saved within views, and exported to Excel directly from the locate request grid.
The "Critical Infrastructure Close" field is considered within the DigTix Risk Score model.
Figure 2: Filtering and Viewing Critical Infrastructure Locate Requests
The new "Critical Infrastructure Close" field may also be used as a condition when defining assignment rules. In this way, all locate requests involving a critical asset can be assigned to a user (with an optional alert) for careful review before dispatching to the field.
Figure 3: Assigning Locate Requests Based on Critical Infrastructure
AUTOMATED FOLLOW UP TRIGGERS
It is now possible to configure the automatic triggering of follow ups based on infrastructure proximity. Such triggers can be configured from the "Triggers" tab on the "Follow Up Types" section of the DigTix Administration page. Follow ups which are automatically triggered can also be automatically assigned to the appropriate damage prevention specialist via the "Ticket Assignment" section of the DigTix Administration page.
Figure 4: Configuring Automatic Follow Up Triggers
USER PREFERENCES
DigTix is in the process of adding several configurable account preferences. The first option allows users to choose whether they would like DigTix to save a local copy of the images taken within the DigTix application. The user preferences window can be accessed via the account menu in the top right corner of the DigTix application.
Figure 5: Accessing the User Preferences Window
In future releases, more preferences will be added. These include:
The default UI mode for smartphone devices ("Full UI" vs "Field UI").
The default UI mode for desktop devices ("Full UI" vs "Dispatch UI").
Viewing the raw locate request or the standardized version in the "Original Request" panel.
And more.
If there are additional settings you'd like to see in the user preferences page, please let us know!
MISCELLANEOUS
This DigTix release contains a considerable amount of "under the hood" improvements which provide the foundation for many exciting, upcoming features and improvements.
The upcoming new user interface.
The production launch of the DigTix BI Suite.
Data standardization for upcoming machine learning models.
Structural improvements for the upcoming asynchronous response system.
CRITICAL ASSET SCOPE AND RISK
Underground infrastructures and assets may now be designated as "Critical" through the "Infrastructure Types" section of the Administration page.
Figure 1: Infrastructure Types Critical vs Non-Critical
Designating infrastructures as critical provides DigTix the ability to determine if critical assets are in the scope of a locate request. This allows DigTix users to efficiently identify and prioritize high-impact locate requests.
As with all locate request fields, the new "Critical Infrastructure Close" field can be filtered, sorted, hidden, saved within views, and exported to Excel directly from the locate request grid.
The "Critical Infrastructure Close" field is considered within the DigTix Risk Score model.
Figure 2: Filtering and Viewing Critical Infrastructure Locate Requests
The new "Critical Infrastructure Close" field may also be used as a condition when defining assignment rules. In this way, all locate requests involving a critical asset can be assigned to a user (with an optional alert) for careful review before dispatching to the field.
Figure 3: Assigning Locate Requests Based on Critical Infrastructure
AUTOMATED FOLLOW UP TRIGGERS
It is now possible to configure the automatic triggering of follow ups based on infrastructure proximity. Such triggers can be configured from the "Triggers" tab on the "Follow Up Types" section of the DigTix Administration page. Follow ups which are automatically triggered can also be automatically assigned to the appropriate damage prevention specialist via the "Ticket Assignment" section of the DigTix Administration page.
Figure 4: Configuring Automatic Follow Up Triggers
USER PREFERENCES
DigTix is in the process of adding several configurable account preferences. The first option allows users to choose whether they would like DigTix to save a local copy of the images taken within the DigTix application. The user preferences window can be accessed via the account menu in the top right corner of the DigTix application.
Figure 5: Accessing the User Preferences Window
In future releases, more preferences will be added. These include:
If there are additional settings you'd like to see in the user preferences page, please let us know!
MISCELLANEOUS
This DigTix release contains a considerable amount of "under the hood" improvements which provide the foundation for many exciting, upcoming features and improvements.
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