Irth Digtix v47.1 Release Notes: May 08, 2026

VERSION: 47.1.0

WHAT'S NEW:

Ticket Stacking & Revision Handling

A new Ticket Stacking mechanism has been introduced that helps organizations manage incoming ticket revisions (CDCs) more effectively. 

Key features include:

• Flexible revision processing options:
  • Stack Open Tickets
  • New If Closed
  • Always New
  • Stack Open + New If Closed
• Accurate tracking of ticket revisions and history
• Consistent assignment handling across revisions
• Improved auditability and traceability
• Additional controls for positive response processing when communicating with external systems

These enhancements streamline ticket lifecycle management while providing greater flexibility in handling revisions.

WHAT'S IMPROVED:

Automated Emailing of Facility Owner PDF Attachments

Facility Owner communication is now streamlined with automatic email delivery of PDF attachments upon ticket completion.

•  Configurable per contact 
•  Consolidates multiple PDFs into a single email 
•  Fully tracked in ticket history 

Advanced Search – Improved Date Range Labels

Date filters in Advanced Search are now more intuitive:

•  “Greater Than” → After
•  “Less Than” → Before

This improves clarity when applying date-based filters in Locates and Incidents grids. 

Infrastructure Proximity – Enhanced Slider Control

The proximity slider has been redesigned for improved accuracy and usability:

•  Precise value selection (no rounding issues) 
•  Real-time value display while dragging 
•  Keyboard support for fine adjustments 
•  More responsive interaction aligned with classic UI behavior

WHAT'S FIXED:

Saved Views & Filters Behavior

•  Filters no longer reset when modifying saved views 
•  Applied filters now persist, ensuring a consistent workflow 

Users on Task Column Accuracy

•  Now displays only users with an active timer
•  Improves real-time visibility of task ownership 

Offline Mode UI Improvements

•  “Start” column is now hidden when offline 
•  Prevents confusion by removing unavailable actions 

Response Menu Performance

•  Improved loading performance using paging 
•  Eliminates timeout issues in high-volume environments

For more step-by-step instructions and details about the feature, please refer to the Irth DigTix Release Note v47.1 PDF attached.

DID YOU KNOW?

Our Irth Support team launched the Digtix Support Portal earlier this year. Information such as future Release Notes will be communicated through this portal. If you have not already done so, we encourage you to register using the URL below.

Portal URL: https://digtixsupport.irthsolutions.com/

To receive notification when future Release Notes are posted:

Navigate to the portal using the above URL

Select: Digtix Forums

Choose: Release Notes (or any desired forum)

Click “Follow” (when new items are posted, you will receive notification)

By following these steps, individuals across your company can self-serve whether they would like to receive future notifications. We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.

If you have questions about the schedule, please reach out to: digtixsupport@irthsolutions.com

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