Analytics Request, Ideally Power BI Metrics - Ticket Notification Visibility

Posted 26 days ago by Jordan Marciniak

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Jordan Marciniak
Jordan Marciniak Admin

Adding improved visibility to the auto-processed notifications would help larger organizations see how many notifications were sent out, how often (Due Time Notifications), and determine which rules (if configuration has become muddy, i.e. changing admin hands) are most in use vs others which are active but not used, or used infrequently and could be consolidated.

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